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healthy team input systems in a service-based business

Healthy team input isn’t about suggestion boxes or annual surveys. It’s about building feedback systems that make input safe, actionable, and part of how your service-based business grows sustainably.

What Healthy Team Input Really Looks Like (and Why It Matters for Service-Based Businesses)

Featured Story

January 20, 2026

Hayley Peters

AUTHOR:

What's the goss?

The latest digital marketing updates, tests, trends and industry news you need to know (summarised into bite-sized blog post pieces of goodness)

Marketing automation that actually feels human

July 28, 2025

3 Marketing Automations That Save You Time and Convert Dream Clients in Your Sleep

Marketing automation for service-based businesses: 3 simple workflows to help you convert more clients and save hours each week.

Hayley Peters

3 Marketing Automations That Save You Time and Convert Dream Clients in Your Sleep

Why Your In-House Marketer Shouldn’t Be Running Your Paid Ads

Got an in-house marketer juggling everything — including paid ads? Here’s why that’s stalling your growth (and how to scale smarter, not harder).

Why Your In-House Marketer Shouldn’t Be Running Your Paid Ads

July 21, 2025

Hayley Peters

author:

July 21, 2025

Hayley Peters

The Hidden Cost of DIY Paid Ads

Thinking about running your own paid ads? Before you do, uncover the hidden costs, the readiness questions to ask yourself, and the smarter way forward.

The Hidden Cost of DIY Paid Ads (And How to Know If You’re Ready)

July 21, 2025

Hayley Peters

June Digital Updates Instagram Notes, Google AI Ads + More

June 30, 2025

June Digital Updates – Instagram Notes Glow-Up + Google AI Search Ads & More

From Instagram’s colourful Notes updates to Google Search campaigns getting an AI injection, this month brings a mix of user-friendly tweaks and powerful tools behind the scenes. Whether you want to stay ahead in content, SEO, or paid ads, this month has something for every savvy service-based biz owner.

Hayley Peters

June Digital Updates – Instagram Notes Glow-Up + Google AI Search Ads & More

How I Built 7 ChatGPT Bots to Streamline My Agency

Spoiler: We didn’t replace people. We replaced wasted time. If you’re a service-based business owner trying to do it all, you already know the drill: As Head of Operations at Oh My Digital, I knew something had to give. I’ve always been obsessed with efficiency—not because it’s trendy, but because it protects our most valuable […]

I Built 7 ChatGPT Bots to Streamline Our Agency

June 30, 2025

Hayley Peters

author:

June 30, 2025

Hayley Peters

Marketing Gaslighting

If you’ve ever been made to feel like you’re the problem for asking questions about your own marketing… This one’s for you.

Marketing Gaslighting Is Real – Here’s How to Spot Agency Red Flags (And What to Do Instead)

June 10, 2025

Hayley Peters

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