Healthy team input isn’t about suggestion boxes or annual surveys. It’s about building feedback systems that make input safe, actionable, and part of how your service-based business grows sustainably.

Overworking culture in service-based businesses leads to burnout and poor performance. Learn how to build systems that support teams and sustainable growth.

The Oh My Digital story, from leaving a toxic agency in 2016 to starting a values-led marketing agency supporting service-based businesses across Australia.

We all know AI is everywhere – but not every marketing agency is using it wisely. At Oh My Digital, we believe the best marketing still starts with humans (and always will). That’s why we’ve built an AI-powered system designed to enhance strategy, not replace it. Because we believe tech should amplify your brilliance – not automate your soul.

Spoiler: We didn’t replace people. We replaced wasted time. If you’re a service-based business owner trying to do it all, you already know the drill: As Head of Operations at Oh My Digital, I knew something had to give. I’ve always been obsessed with efficiency—not because it’s trendy, but because it protects our most valuable […]

You know at Oh My Digital, we believe in radical transparency, so we’re lifting the lid on the exact changes we made to our onboarding process that led to a 47% increase in proposal conversions. Whether you’re a fellow service-based business looking to create smoother first impressions, or you’re just curious about how we turn new enquiries into raving brand fans, we’re breaking it all down today.